DELIVERY MANAGEMENT SOFTWARE
Enabling delivery of goods & services to your customers
IMPact Delivery is a pre-built white-label B2C and B2B Delivery Management Software to manage orders, deliveries, inventory, & more!
DECREASE IN DELIVERY TIME
WHO IS THIS FOR
Launch on-demand delivery for your business
Online & local
Offer a delightful delivery experience to your customers & manage deliveries with ease.
Aggregators, marketplaces & startups
Build your on demand delivery marketplace, app, or service quickly and efficiently.
Delivery & courier companies
Streamline your delivery operations with automated dispatch & real-time tracking.
A suite of powerful digital interfaces for last-mile delivery
Ordering & tracking
Customers can place orders (now, scheduled or subscribed for later) & track real-time.
Contact delivery agent
Customers will receive delivery agent’s contact details to get in touch if needed.
Share marketing messages, promo codes and discounts with customers to keep them engaged.
Send custom push notifications at different stages of the delivery – from packaging to dispatch.
Ratings & reviews
Allow customers to rate their delivery experience to gain useful insights & feedback.
Agents view all delivery requirements in their app including pick & drop details, customer details, etc.
Proof of delivery:
Agents can get proof of delivery through customer signatures, photos, location logs, etc.
Agents see the most optimal route and use built-in navigation features to complete deliveries.
Alerts & reminders:
Agents can review their job & task history, task details, and feedback to improve their performance.
Allow delivery agents to view their earnings & rewards to date so they can stay motivated and work harder.
The auto-dispatch feature intelligently assigns delivery requests to the most suitable agent.
Catalog & outlets configuration
Add and manage product catalog and inventory, delivery service areas, retail outlets, etc.
Reporting & analytics
Get data driven insights to identify operational bottlenecks, evaluate service performance, and more.
Optimization & tracking
Keep a tab on your delivery fleet movement in the field with real-time tracking & route optimization.
Manage customer updates & content for different stages of the delivery process for a great experience.
Create & assign new delivery tasks, add relevant information, notes & also schedule them for a later time.
View and manage orders, & get a high-level view of dispatch & real-time delivery operations configured by the Admin
Retailers can stay updated on any new activity or update to a delivery assignment, & on overall store performance.
Delivery agent tracking
Delivery agents can be tracked in real-time by Retailers with order delivery progress updates.
Retailer app allows outlet managers to efficiently keep track of payments and receipts.
Start selling & delivering online
Our industry leading delivery management solution helps your business stay ahead of the competition and earn customer loyalty.
Powering on-demand businesses across industries
Restaurants & home cooks can delight customers with quick & fresh food delivery.
Get groceries & essentials to your customers’ doorsteps, & keep them notified in real-time.
Deliver medicines and healthcare supplies to patients, doctors, & clinics.
Movers & packers
Offer on demand doorstep services for your Packing & Moving, & Logistics business.
Offer instant cleaning, gardening, mechanic, party planning, & many more services on demand.
Beauty and wellness
Offer salon services as well as yoga, pilates, and other fitness services on-demand.
Streamline last mile deliveries with powerful features like real time tracking & route optimisation.
Delivery management software solution for florists to offer on-demand flower delivery.
IMPact Delivery solution FAQs
Yes, it is a completely customizable white-label solution.
Implementation & launch
Ready to get started? Here’s a glimpse of what to expect once you get in touch:
- Requirement analysis: Our on demand delivery solution experts meet with you to thoroughly understand your business needs and goals based on which they will share the customization costs and timeline.
- Branding & Customizations: Your logo & brand theme are added to the Customer app, Delivery Agent app, Retailer app, and Admin panel. Your requested customizations are done on your solution.
- Integrations: Notifications, Payment Gateways, Bookings, and Analytics modules are integrated into your delivery management solution
- Security Compliance Check: Before launch, it is ensured that your system is 100% compliant with necessary data security standards. Your platform goes through a thorough QA test.
- Support & Maintenance: Post-launch, VentureDive experts work closely with you to make sure your delivery management system and apps are running smoothly.
Complete toolkit for intelligent delivery management
IMPact Delivery is an Industry leading product with all features needed to run an on demand delivery service, globally.
White-label & customizable
Add your logo & branding to your apps, along with custom features and integrations.
Time & cost efficient
Your business can start delivering to customers in 3 weeks! It is easy & cost effective to launch.
Robust & scalable
Our solution has been built to scale with ease as your online business grows.
Start selling & delivering online in multiple regions with different language & currency support.
Integrate with 3rd party logistics, payment systems & more as per your business preferences.
The solution offers flexibility to Integrate with the preferred payment gateways of your choice.
Built in analytics
Make smart business decisions by leveraging the analytics reports generated within the system.
Delightful experience for customers & delivery agents, & intuitive operations management.
We help deploy and integrate the delivery management system with your existing workflows.
GROWTH AT SCALE
Tailored growth strategies
Launching an on-demand delivery business is not enough – you need to gear it for success. We offer tailored growth strategies to fit your business size, goals, and budget, and help you solve your most pressing product challenges:
- Competitors are outperforming you?
- Website is not converting well?
- Target market can’t find you?
- Buyer journey seems too complicated?
See IMPact in action
Request a live 1:1 demo to learn how IMPact’s scalability, partners, and integrations set us apart from the competition. Get answers to your unique questions and find out why IMPact is the right choice for you delivery business.
Discover more on our blog
A comprehensive guide on last-mile delivery solution: Features, benefits, and future implications